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I got a very nice note from support Kobo yesterday with screencaps. I don't think you should bother complaining about something (or in their case explaining) without them. Plus you go on record. Important.
Here's the first deal with them. If you're logged into your account, you can't see a buy button on your book's page. If you're not logged in, you can.
Sorry, I don't get the point of that. How about if we see exactly what the customer sees. That would be helpful.
Second deal, they don't keep track of how many free books you give away. You're just tossing them out the freaking window. I cannot say how accurate this is. Kids/teen fiction. (It's a stupid way, sorry, yes, it's stupid) to categorize two age groups who have as much in common as teens and senior citizens.)
Displaying results for: “ kids teen” - 1 - 10 of 1290 Results
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Warriors #1: Into the Wild
By Erin Hunter ( 20 customer ratings) HarperCollins, October 2009 ISBN: 9780061757310 Kids & Teens, Fiction
Download options: Adobe DRM EPUB - 2
Must-Read Teen Novel Sampler: For the Teen in…
By Gwendolyn Heasley, Kiera Cass, Lauren… HarperCollins, May 2012 ISBN: 9780062226846
Download options: Adobe DRM EPUB - 3
Confinement (Book #1 in the Love and Madness…
By Gabriella Murray ( 4 customer ratings) GabriellaMurray, May 2011 ISBN: 9780976585534 Kids & Teens, Fiction
Download options: EPUB (DRM-Free) -
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A Very Wimpy Kid
By Lee Ivory ( 1 customer rating) ISBN: 9781458046871
Download options: EPUB (DRM-Free)
So you've got something about cats, who can tell what age group that's for, a very wimpy kid which sounds like it's for 9 year olds in the same list with a chick in a mental hospital. And my book which is about bigamy. Maybe in Canada you put the ranking BELOW the book instead of ABOVE which is totally confusing to Americans, eh?
I don't know how many books downloaded it took to get me to #4. Kobo doesn't know either and isn't super interested in finding out--they who pride themselves in providing authors with vast amounts of data. Okey Dokey.
PS The Missed Wish cover actually does have a border, but Kobo seems to remove all of them.
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Tuesday, July 31, 2012
Kobo And Their Freebies
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