Monday, January 30, 2012

BN Support

Barbara,

The PubIt! staff does not manage Customer Reviews.  Please use the
following link to contact Barnes & Noble Customer Service with your
questions.

http://www.barnesandnoble.com/help/customer_service/morehelp.asp

You can also call the Customer Service Center at 1-800-THE-BOOK
(1-800-843-2665).

Thanks!
The PubIt! Team


Original Message Follows:
------------------------
Hi.

I seem to have a very difficult time of getting any support so I'll
keep trying.

Please remove the ridiculous reviews from the Dream Horse page

http://www.barnesandnoble.com/s/dream-horse


Anonymous
Posted January 28, 2012
:(
It looks real good, but I CANT GET THE SAMPLE!!!!!


Gg
UxuxcugaaxahbAkHvchvcso ad
0 out of 2 people found this review helpful.


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Customer Service doesn't handle malicious reviews either if you click on that link.  You get to live chat and Hina sent me back to PubIt.  I called the number and have a compassionate woman who understands the issue but it's not her province either.


I guess you're pretty much on your own at BN.  Sad.

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